What are ABA Awards
Banks are not just places to store money—they are fundamental pillars of economic growth. In the modern world, the banking sector plays an indispensable role in driving economic development. From facilitating financial inclusion to providing credit for infrastructure projects, banks are pivotal in promoting national growth and stability. Through the mechanisms of attracting deposits and providing loans, banks provide the necessary conditions for financing investments, which in turn stimulates economic growth and development.
All awards can be submitted Starting
Monday 06th October, 2025
INDIVIDUAL AWARDS
Banker of the year Award
Banker of the year Award recognizes an individual over 35 years whose contribution to both their institution and entire banking industry have been sustained and exceptional rather than a single accomplishment. Eligibility often includes a minimum length of service (e.g., 5 years and above) and demonstrated leadership, innovation, and positive impact.
Best Branch Manager
The award shall be won by a Branch Manager in any bank deemed by the judges to have made the
greatest contribution in the growth of their branch in 2024.
Outstanding Young Banker of the year
This category aims at showcasing tomorrow’s pacesetters in the banking industry.
- The entrant should be below 35 years and working in the banking sector.
- The entrant should have shown the ability to generate new ideas, drive innovation and sustainable
growth. - Through his or her deeds (actions) the individual should have positively changed the fortunes his/her
institution to the benefit of customers, colleagues, counterparties, communities and the banking sector. - Submissions may be sent by the employing institution with an attachment responding to the question
below;
“What idea would you implement in your organization to improve outcomes for customers, colleagues, and communities? Your idea should reflect your vision for the future of the banking profession.
INSTITUTIONAL AWARDS
All participating institutions must be regulated by Bank of Uganda.
Bank of the Year
The Bank of the Year Award is a prestigious recognition presented to a financial institution that has demonstrated exceptional performance, leadership, innovation, and customer service within a given year.
This award honors a bank that has not only achieved strong financial results but also contributed meaningfully to the development of the banking sector and the broader economy.
This will focus on the top Institution in the following tiers. Tier 1 that will cater to commercial banks, Tier 2 for Credit Institutions and finally Tier 3 that will cater for Microfinance Institutions.
Outstanding Digital Innovation of the Year
The Digital Innovation Award is a prestigious recognition presented to a financial institution that has developed and implemented a groundbreaking digital solution. This award honors a bank whose
innovation has significantly expanded its reach and enhanced financial inclusion across the country.
Customer Experience Award
This recognizes companies or organizations that demonstrate excellence in customer service, innovative strategies, and measurable improvements in customer satisfaction. It’s credible validation that your brand
puts people first and consistently delivers. This recognition reinforces your reputation for excellence and shows that your business stands out in creating exceptional experiences. The focus will be around Best Customer Retail (Online) and Best Customer Retail (Physical).
ESG
The award is a recognition given to Institutions that demonstrate exceptional performance, commitment, and impact in the areas of Environmental, Social, and Governance (ESG) with a close focus on the E. The awards highlight leadership in sustainability, ethical practices, and responsible corporate behavior that
contribute positively to society and the environment.
Fintech Partnership of the Award.
The Fintech Partnership of the Year Award is a distinguished recognition celebrating outstanding collaboration between a financial institution and a technology partner. As technology continues to be a powerful accelerator of innovation, this award encourages the adoption of cutting-edge digital solutions to enhance customer experience, drive operational efficiency, and expand financial access. It honors partnerships that exemplify innovation, agility, and strategic alignment in delivering greater value to customers and the broader financial ecosystem.