Mode of delivery: Online and Face-to-Face
Duration: 15 hours
Course Fees: UGX 550,000
| Program Description | Target audience | Course Coverage | Learning outcomes and Benefits |
| The course is designed to give participants the skills of handling and managing cash in order to avoid the ever increasing shortages caused by inefficiencies and frauds in Banks. | This course is suitable for: Tellers Customer service staff Back Office staffBank Supervisors | The course is designed to cover the following: Duties and responsibilities of a cashierDifferent customer needs and expectations Know your currency (foreign and local) Demonstration of cash counting An overview of cash related risksThe transactional cycle of cashiering Frauds and forgeries relating to the transactional cycle of cashieringInter – relationships between the cashier and other departments of the bank Risks in the instruments of cashieringOverview of bank products Importance of KYC Useful tips during and after a bank raid Ethics and professionalism in cashiering | At the end of the course the participant will be able go; Avoid the shortages caused by inefficiencies and frauds in Banks.Understand and articulate the importance of cash management for both clients and financial institutionsDemonstrate knowledge and Understand of in the global cash management marketAppreciate differences in provision of cash management services for other financial institution.Master a detailed working knowledge of bank account structures, different types of payments, cash pooling techniques, and channel solutions. |
