Banking & Finance Skills Courses

/Banking & Finance Skills Courses

Training Calendar, 2019

2019-02-12T15:19:40+00:00

Training Calendar for Banking & Finance Skills Courses, 2019 (Feb - May), (1-5 days) Course Codes Course Title Duration Venue Dates Course Fees Ugandans (UGX) International ($) BFT-BBM-20 Bank Branch Management 5 Full Days Kampala 04th – 08th Feb 750,000 400 BFT-AML-67 Anti Money Laundering 5 Evenings Kampala 11th – 15th Feb 600,000 300 BFT-CSE-06 Customer Service Excellence 5 Evenings Kampala 18th – 22th Feb 600,000 300 Basic Financial Training 5 Evenings Kampala 18th – 22th Feb 600,000 300 BFT-FCPG-68 Financial Consumer Protection Guide Lines 2 Full Days Kampala 25th – 26th Feb 450,000 225 BFT-IISI-103 International Introduction to Securities [...]

Training Calendar, 20192019-02-12T15:19:40+00:00

The ACI Dealing Certificate

2019-02-12T16:02:59+00:00

The ACI Dealing Certificate Overall Course Objective This course provides participants with a better understanding of the financial and foreign exchange markets. Who Should Attend? This course is recommended for Foreign Exchange Traders and Dealers, Credit Analysts and Managers, Middle Office and Operations Personnel, Auditors and Compliance Officers Key Topics to be covered • Basic Interest Rate Calculation • Cash Money Markets • Foreign Exchange • Forward – Forwards, FRAs, Futures and Swaps • Options • Principles of Risk • Asset and Liability Management • The Model Code Course Duration: 4 Months Attendance Mode: Evening and Weekend [...]

The ACI Dealing Certificate2019-02-12T16:02:59+00:00

Basic Banking – Online

2019-02-12T16:50:39+00:00

Basic Banking – Online Overall Course Objective To equip the online learner with a comprehensive introduction to banking knowledge Who Should Attend? This course is recommended for new entrants into banking, existing bankers who have never attended a basis banking course and anyone who wants to appreciate the fundamentals of Banking Key Topics to be covered • Basic Interest Rate Calculation • Cash Money Markets • Foreign Exchange • Forward – Forwards, FRAs, Futures and Swaps • Options • Principles of Risk • Asset and Liability Management • The Model Code Course Duration: 1 Month Mode of [...]

Basic Banking – Online2019-02-12T16:50:39+00:00

BFT-CG-80 Corporate Governance

2019-01-22T16:05:12+00:00

Overall Course Objectives This course is designed to enable participants to identify and compare the interests of key stakeholder groups in a firm, understand the governance of firms and the peculiar risks faced as well as prioritise the various interests of the stakeholders. Overview of Corporate Governance The role of the various Governance stakeholders of the Bank Board of Directors: Selection, Compensation and Removal The Role and Responsibilities of the Board of Directors – Structure and Process The Committee of the Board of Directors and their responsibilities Management of Disputes in the Board Management of Disputes in the Board [...]

BFT-CG-80 Corporate Governance2019-01-22T16:05:12+00:00

BFT-FCPG-68 Financial Consumer Protection Guidelines (FCPGs)

2019-01-22T16:09:46+00:00

Overall Course Objective To equip staff of Supervised Financial Institutions with the knowledge and skills to handle consumer information and complaints with due respect to consumer rights as per guidelines set by Bank of Uganda. Purpose of the Training and FCPGs Understanding Stakeholders The Supervisory Approach The Bank Of Uganda FCPGs Fairness – Lending Recklessly Fairness – Giving Advice and Cooling – Off Reliability Transparency Complaint Handling

BFT-FCPG-68Financial Consumer Protection Guidelines (FCPGs)2019-01-22T16:09:46+00:00

BFT-CSE-06 Customer Service Excellence

2019-01-22T16:08:47+00:00

Overall Course Objective The course shall provide knowledge and skills to enable staff to effectively respond and manage the needs of the customers to improve customer acquisition, retention and satisfaction. What is customer service? Effective time management Managing Customer Expectations to save time and reduce stress Expanding communication skills. How to effectively respond to customer’s inquiries/complaints and giving feedback confidently. Enhancing Personalized Listening Skills and strengths Language and Telephone Skills Barriers to effective customer service in the bank Secrets of self-control: learning what not to say or do Aligning individual work with the bank’s overall objective. The Benefits of [...]

BFT-CSE-06 Customer Service Excellence2019-01-22T16:08:47+00:00

BFT-AML-67 Anti-Money Laundering

2019-01-22T16:12:04+00:00

Overall Course Objective The course has been designed to assist bank employees to develop an understanding of money laundering control in the banking sector and their obligations in this regard. The expected outcome is to enable all bank staff control money laundering in the banking sector by understanding the key concepts and activities, the relevant legislation and their money laundering control obligations. Introduction to money laundering control Money laundering the concept Money laundering control duties of a bank and how each bank has defined its policies Reporting obligations How to handle suspicious or unusual transactions Staff in Operations [...]

BFT-AML-67Anti-Money Laundering2019-01-22T16:12:04+00:00

BFT-BBM-20 – Bank Branch Management

2019-01-22T16:24:18+00:00

Overall Course Objective The Course aims at giving managers and those being groomed to take on managerial positions to focus on crucial managerial, organisational and operational issues which are particular important to banking operations. Overview of the Uganda Financial Sector Branch Operations Financial Management Functions of Management Human Resource Management Ethics in Branch Management Duties and Responsibilities of a Branch Manager Branch Managers, Accountants/Supervisors and staff being prepared to fill supervisory positions

BFT-BBM-20 – Bank Branch Management2019-01-22T16:24:18+00:00

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Contact Info

Plot 10 Buganda Road, P.O Box 4986, Kampala, Uganda

Phone: (+256) 414-233628

Fax: (+256) 414-234259

Web: UIBFS

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